— Camylla is a Product Manager, Builder, and Problem-Solver based in Madrid 🇪🇸
Personal Productivity System with Gamification and Workflow Automation
Freelancer — Systems Architect
To manage ADHD-related executive function challenges and maintain sustainable productivity, I designed and implemented a modular, gamified productivity system that evolved into a fully automated behavioral tool.
Traditional productivity tools (planners, calendars, to-do apps) failed to drive consistent engagement or match fluctuating energy levels.
The opportunity was to design a self-regulating, gamified system that would make task completion intrinsically motivating — using automation to remove friction and decision fatigue.
- Designed a point-based RPG system to reward tasks based on effort, urgency, and long-term impact.
- Created task categories and streak mechanics to drive daily consistency and long-term progression.
- Automated score updates, habit tracking, and daily reset logic using Coda formulas and button-based logic.
- Developed iOS Shortcuts to push screenshots from Goodnotes directly into the system for task parsing.
- Integrated AI-assisted classification to extract tasks from notes and update the task database automatically.
- Iterated weekly challenge mechanics, status effects (energy, focus), and milestone rewards to reinforce behavior loops.
- Significantly increased consistency in task execution, especially on high-cognitive-load or ambiguous tasks.
- Reduced friction in daily planning through fully automated pipeline from notes to tasks.
- Demonstrated the ability to design closed feedback systems that drive user behavior over time.
- Built a reusable architecture for productivity gamification that mirrors user engagement frameworks in commercial products.
Personalized Year-End Learning Summaries for Engagement and Retention
Brainly — Product Owner
To boost engagement and reinforce Brainly’s value as a learning companion, the team developed a year-end feature that celebrated user progress and encouraged reflection and return use.
Many users viewed Brainly as a transactional tool, unaware of their cumulative learning activity.
This created an opportunity to showcase individual progress through a personalized, data-driven experience — increasing platform affinity and reactivating lapsed users.
- Designed the end-to-end experience: tracked user learning behavior, surfaced key milestones, and delivered visually engaging summaries.
- Aligned product, design, data, and engineering teams to implement logic, backend aggregation, and frontend display across Web, Android, and iOS.
- Defined event mapping and data translation from raw user activity into meaningful, emotionally resonant metrics.
- Integrated lifecycle messaging through Braze to trigger delivery via push and in-app messages.
- Managed localization and delivery timing to ensure maximum visibility during strategic year-end engagement periods.
- Launched personalized learning summaries across platforms on time for the end-of-year cycle.
- Increased engagement metrics, including session duration and reactivation among dormant users.
- Strengthened user perception of Brainly as a long-term learning tool, not just a homework utility.
- Created a reusable framework for future lifecycle campaigns and user milestone messaging.
Pricing Strategy for Service Packaging
Centro de Psicología Sandra Ribeiro — Marketing Strategist
The clinic needed a pricing structure that balanced accessibility for patients with financial sustainability for the business.
Competitive clinics offered inconsistent pricing, often leading to patient mistrust or operational inefficiencies.
There was an opportunity to design transparent, value-driven service packages that improved both patient acquisition and long-term retention.
- Conducted local market research to benchmark therapy service pricing and packaging models.
- Developed tiered service packages tailored to different therapy needs (individual, couples, supervisions, evaluations).
- Implemented transparent pricing models across all clinic communication channels (website, landing pages, internal scripts).
- Monitored sales performance of each package to validate and refine pricing models post-launch.
- Increased patient enrollment rates by offering clear, upfront service packages with strong perceived value.
- Improved operational forecasting and cash flow predictability through standardized pricing structures.
- Enhanced patient trust and reduced friction during the initial onboarding process.
Redesign of the User Ban Experience for Fairness and Trust
Brainly — Product Manager
Brainly’s automated moderation and ban systems were functionally effective but often perceived by users as opaque, arbitrary, or unfair — undermining platform trust and increasing support ticket volume.
Users who were banned (often for violating content or behavior policies) received minimal context or guidance, resulting in confusion, frustration, and unnecessary churn.
The opportunity was to redesign the entire ban experience — from messaging to appeals — to increase clarity, reduce repeat violations, and preserve user trust even during enforcement.
- Audited the existing ban triggers, messaging flow, and user-facing touchpoints across platforms.
- Proposed and implemented a tiered penalty system with escalating consequences tied to user behavior history.
- Designed new UX patterns including clear messaging on cause, ban duration, and user recourse options.
- Integrated the system with Zendesk to generate automatic tickets for review, reducing response latency and support overhead.
- Added educational content and community guideline links to all ban-related communications.
- Aligned enforcement flows with user sentiment data and legal/privacy guidelines.
- Reduced repeat ban rates through clearer warnings and educational interventions.
- Improved user perception of fairness in platform enforcement — confirmed via support feedback and user interviews.
- Lowered support team workload by automating ban-related ticketing and triage.
- Strengthened Brainly’s moderation framework without alienating borderline users.